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Frequently asked questions

Clear answers before you start

How ASK works, what applying involves, how we handle your information and what the calculator estimate means. If something is not covered, just ask.

Plain-language answers
Individual and corporate cases

Topic 01

About ASK

Who we are and how we work with you.

No. ASK Financial Services helps you understand your options and prepare your application. Rates, terms and approval are decided by the bank or finance provider.

Yes. ASK charges a service fee calculated as a percentage of the finance amount. The rate, when it is payable and any conditions are set out in the written client agreement you sign with us. Fees charged by banks and finance providers are separate and are set out in their own offers.

Individuals and companies in the UAE looking at property finance, personal loans, working capital or restructuring existing loans.

Our office is at Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai. Please message us before visiting so we can arrange a time.

Message us on WhatsApp or call +971 55 107 6999. A first conversation does not require any documents.

Topic 02

Applying

What happens once you decide to go ahead.

Both. Tell us whether the finance is for you or for a company, and we explain what applies to your case.

The bank or finance provider. We help you prepare a complete application and keep you updated, but the lender makes the decision.

It depends on the service, the lender and how quickly documents are available. We give you a realistic picture for your case at the start.

Yes. We can review, for example, a mortgage and business funding together in one consultation.

Topic 03

Documents and your information

We ask only for what your case needs.

It depends on the service, the lender and whether you apply as an individual or a company. We confirm the exact list at the start of your case, so you only gather what is genuinely needed.

Please do not send documents in a first message. We confirm what is needed for your case and explain how to share it before you send anything.

Lenders assess affordability and risk. Accurate information helps us recommend suitable options and avoid applications that are unlikely to succeed.

Topic 04

The mortgage calculator

What the estimate includes and what it leaves out.

No. It is an estimate based on the figures you enter. Your actual rate, fees and eligibility are decided by the lender.

Principal and interest at a fixed rate for the whole term. It excludes fees, insurance and other purchase costs.

No. The calculator runs in your browser and nothing you enter is sent to us or stored.

Still have a question?

Ask us directly. We are happy to explain anything about the process, documents or costs.